General terms

Privacy And Security

Privacy: Allderm does not rent, trade, loan, or sell your personal information, or any other information which may identify you, to third parties.      
The information you enter when making a purchase will be shared with payment processors, financial gateways, and your credit card company to authorize credit card payments. Such information may also be shared with necessary third parties solely for the purpose or carrying out the transactions.

Security:  Your shopping is safe, secure and 100% guaranteed. Our SSL (secure socket layer) software is the industry standard for secure online transactions. All of your personal information is encrypted so that it cannot be read as it travels over the Internet. That means no one else can read your credit card, name, address or other personal information.
You can shop online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. 

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram) [link towww.authorize.net/resources/howitworksdiagram/ ]. The company adheres to strict industry standards for payment processing, including: 

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry (PCI) Data Security Standard.


For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy [link towww.authorize.net/company/privacy/ ]. 

Order by Mail:

You can mail in your order along with your payment to:
Allderm Inc.
5213 Woodland Bay Drive, Belmont, North Carolina 28012 


Order by Fax:

You can fax in your order – please print out the form in our website, fill it out and fax it to: 
Allderm Inc. Fax: 704 825 5710


Order by Phone:

You can call our order line at 704 825 5708

Monday through Friday, 8am to 6pm Eastern Time

Payment Options

We accept payment by credit card (MasterCard, Visa, Discover Card and American Express).

You may also mail a money order, cashier's check, personal or company check drawn on a U.S. bank. 
You can use the PayPal option 

Returns

Allderm Inc. will provide a full refund for all unused products returned within 30 days from the date of purchase with an approved Return Authorization. 
Products must be in new, unused condition, not tampered with, and returned in original packaging. 

 

Return Shipping Charges

The customer is responsible for shipping charges on returned products; Allderm Inc. will match your shipping method on your replacement or exchange product(s). If the return is our mistake, we will refund the shipping cost. We recommend shipping via ground.